Consulting
Implementation
Support
Студия автоматизации Николая Чекунова
Licensing
+7 (495) 241-18-26
hello@chekunov.com

Expert configuration, support, training
for CRM.

Improving the efficiency
of sales departments through digitization, building a system,
and integrating
advanced IT tools.
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10 years in the market
My experience will be your advantage
in business automation and achieving
your goals.
TOP integrator
My expertise in integrating CRM systems will help your business effectively interact with clients and achieve leadership in your niche.
Over 500 projects
This extensive experience allows me
to accurately identify your needs and provide solutions that truly work.
What problems are we solving:
I understand that your business faces a number of challenges. Today, I am ready to uncover these issues and offer you innovative solutions that will help you overcome any difficulties and achieve high efficiency
Manual Data Storage
Client information is recorded in notebooks, making it difficult to access the necessary data.
Inaccurate Reports
Managers claim that they have called back clients, but the lack of a tracking system makes it difficult to verify this.
Challenges in Onboarding New Employees
Integrating new employees into the workflow can be difficult.
Lack of Automated Reporting
There is no automatic tracking of the performance of advertising channels and customer sources, making it difficult to make informed decisions regarding marketing budget allocation.
Risk of Data Loss
When an employee departs, they may take the client database and other critical information with them, posing a threat to data security.
Lack of Real-Time Reporting
It is not possible to quickly access data on activity, such as the number of calls, inquiries, and closed deals.
Unsatisfactory Initial Contact
Managers do not utilize standard questionnaires for qualifying clients during the first contact, which may lead to the omission of important information.
Inefficient Use of Time
It is unclear how managers allocate their time, making it difficult to monitor and optimize workflows.
Uncertainty in Client Rejections
It is unclear why clients refuse to collaborate with the company, which hinders the ability to understand and address potential issues.
Unstructured Sales Process
The sales process is not divided into specific stages, making it difficult to monitor and optimize.
Uncertainty in Client Sources
It is unclear where clients are coming from, which complicates the evaluation of the effectiveness of marketing channels.
Lack of Analysis of Rejected Deals
There is no systematic approach to analyzing client rejections and studying the causes of unsuccessful deals.
Missed Calls
Managers are not answering incoming calls and are not returning calls to clients in a timely manner.
Lack of Reminder System
There is no implemented system for automatic reminders, which increases the likelihood of missing important events and tasks.
Long Wait Times on the Line
Clients have to wait a long time on the line until a manager becomes available to communicate.
Lack of Clarity in Client Identification
When clients call, their profile card does not display, making it difficult to identify and serve them effectively.
Lack of Notifications for Clients
Clients do not receive automatic notifications, emails, or SMS messages, which reduces the level of service and communication.
Outdated Data
Managers do not enter new clients or update information in the system, leading to inaccuracies and inefficiencies in service.
And many other "gaps" and issues that can be addressed through automation and the professional insight of an expert.
What to do if you recognize yourself in at least one of the points?
Strategic audit session in Zoom.
My expertise allows me not only to identify problems in sales and pinpoint areas where customers are lost but also to apply
in-depth analysis to develop tailored strategies aimed at maximizing efficiency and sustainable growth for your business.
Assessment of the current situation
Analysis of the current state of your business and identification of key needs for optimization.
Telephony Check
Assessment of the quality of integration of the telephone system with the CRM and the effectiveness of customer outreach through this integration.
Email and CRM
Assessment of the interaction between email services and the CRM, as well as the effectiveness of email management.
Basic Settings Check
Analysis of the main configuration parameters of the system.
Lead Management
Let's discuss ways to optimize lead processing and improve customer interaction.
Messengers and CRM
Analysis of the integration of messengers with the CRM and the effectiveness of communication through these platforms.
Funnel and Widget Analysis
Let's examine how your sales funnels are functioning and identify ways to enhance the use of widgets on your platform.
General Settings and Security in CRM
Discussion of the platform's general settings and data security concerns.
Marketing Improvement and Deal Nurturing
Analysis and recommendations for enhancing marketing approaches and optimizing the deal closing process within the CRM.
Sign Up for a strategic session
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After conducting a strategic audit session, where we identified the key needs of your business, the next stage is the expert implementation of the CRM system. I will personally oversee the implementation, tailoring solutions that best fit your business. Together, we will develop optimal strategies and implement them to ensure the effective functioning of the system and the achievement of your goals.
Expert CRM Implementation
Our expert CRM implementation service is an individualized approach to the development of your business. We help optimize your processes and improve customer interactions, ensuring the efficiency of your company's operations.

Our solutions not only reduce the workload on your staff, but also create a foundation for the long-term success of your business, helping you remain competitive in the current market landscape. We carefully approach each stage of the implementation, analyzing your needs and adapting the system specifically to your goals.
Strategic Audit Session
To start, we will conduct a thorough analysis of your business to clearly identify where we are starting from and what steps need to be taken to achieve your set goals.
Training on System Usage
We will create customized instructions and guidelines for using the system, train your staff, and be available for consultations to ensure a seamless implementation of the new tools.
Accompaniment and Support
We understand that implementation is just a part of success, which is why we don't leave our clients after the initial setup. We provide ongoing support and assistance until your sales department fully adapts to the new CRM.
Designing a New Business Process Model
Based on the results of the audit, we will develop a new business process model, define the stages of the sales funnel, allocate roles among employees, and establish KPIs for each role.
Test Launch and Analytics
We will set up the analytics system and key reports for management, conduct a test launch, and follow up with an analysis of the metrics to identify growth opportunities for your CRM system.
Process Optimization
We will analyze the results of the system's performance, identify areas that require improvement, and propose methods for optimization to enhance overall efficiency.
CRM Configuration According to the New Process Model
We will configure the CRM by creating sales funnels, defining roles and access rights, and integrating the necessary services to ensure the optimal functioning of your system.
Project Launch
We will refine the interface, automate routine tasks more precisely, and integrate the CRM with accounting systems.
Further Development
Together with you, we will continue working on the ongoing improvement of the system and strategies to achieve new heights in your business
After the successful implementation of the CRM, our team remains by your side, providing ongoing support and consulting services. We offer regular consultations on optimizing the use of the system, training for new employees, and prompt responses to any questions or issues that arise. Our goal is to ensure your business receives continuous support and assistance in addressing any tasks related to the use of the CRM.
Consulting and Technical Support
A CRM project is a living organism. Throughout its "life," it grows, develops, and at times may encounter errors or fail to perform the functions for which it was configured. In the process of refining your system, we analyze, adjust, and enhance all necessary indicators: this is a highly individualized and precise task carried out by our experts.
CRM Usage Assessment
We conduct an analysis of how effectively your employees are utilizing the CRM system and assist them in optimizing client interaction processes.
Setup of New Integrations
As your business evolves, we promptly configure data and process synchronization with new services, ensuring a smooth integration.
Technical Support
We provide prompt technical support for any difficulties or questions that arise while using the CRM.
Performance Monitoring
Our engineers continuously monitor the performance of all processes and integrations, quickly responding to any potential failures or issues within the system.
Optimization and Enhancements
We regularly optimize the CRM according to your company's needs, including the creation of new sales funnels and modifications to roles and access rights.
Employee Training
We conduct regular training sessions for your team, helping them master all the features and functionalities of the CRM.
Regular Updates
We keep track of new releases of the CRM and other integrated services, regularly updating the system while preserving all settings and data.
Usage Consultations
We offer unlimited consultations on the use of amoCRM and other tools, assisting your team in working effectively with the system.
Continuous Development
We are with you at every stage, helping your business evolve and grow by implementing new features and tools to optimize processes.
Advantages of Subscription Renewal
at Nikolai Chekunov's Studio
When renewing your subscription to your CRM system through me as the integrator, you gain access to valuable bonuses that will help your business stay afloat and continue to grow. These advantages include additional expert support and personalized attention to your unique needs, ensuring the effective use of the CRM system in your business.
Bonuses for Subscription Renewal
Audit
We will conduct a comprehensive analysis of the current state of your CRM system, identifying its strengths and weaknesses, and providing recommendations for optimization and improvement.
CRM Development Plan
Based on the results of the audit, we will create a customized development plan
for your CRM system that will enable you to make the most efficient use of all its capabilities.
Bonus Hours with a Personal Engineer
You will receive access to additional hours of assistance from our experienced engineer, who will help you implement all your plans for the development and optimization of your CRM system, as well as answer your questions and assist in resolving any issues that may arise.
Contact Me
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For ten years in the field of business automation, I have had the opportunity to work with various industries and enterprises. My experience spans numerous niches, from small and medium-sized businesses to telecommunications companies and agriculture. I have delved deeply into the specifics of each industry, understanding their unique needs and challenges. My experience in implementing CRM systems allows me to provide the most effective and tailored solutions for each business. Here are just a few of the industries I have worked with:

Experience working with various industries

Service Sector
Automation of client booking and service accounting to enhance efficiency
and customer satisfaction.
Hospitality and Restaurant Industry
Management of reservations, assessment of service quality, and collection of feedback to improve service standards.
Medical Centers and Beauty Salons
Management of appointment scheduling, client records, and provision of personalized services to enhance customer satisfaction.
Retail Stores and Franchise Networks
Inventory management, sales analysis, and development of personalized loyalty programs to increase profitability.
Banking and Financial Institutions
Management of customer data, analysis of financial transactions, and provision of personalized financial services.
Manufacturing Enterprises and Warehousing Complexes
Management of production processes, inventory control, and optimization
of logistics to enhance production efficiency.
Online Stores and E-Commerce
Automation of order processes, optimization of inventory management,
and marketing analysis to enhance conversion rates and increase sales.
Educational Institutions and Schools
Student management, class scheduling, and facilitation of communication between teachers, students, and parents.
Telecommunications Companies and Internet Service Providers
Management of customer inquiries, analysis of service usage, and provision of high-quality customer support.
Transport Companies
Management of logistics, cargo routing, and delivery tracking to optimize transportation processes.
Advertising Agencies and Marketing Companies
Management of client campaigns, analysis of marketing strategy effectiveness, and creation of personalized offers for clients..
Service Sector
Management of customer experience, analysis of feedback, and creation of loyalty programs to retain customers and enhance service levels.
Information Technology
Management of client requests, project management for development, and technical support to ensure the efficient operation of the IT infrastructure.
Manufacturing and Supply Chain
Management of the supply chain, inventory management, and planning of production operations to improve efficiency and reduce costs.
Real Estate
Management of the real estate database, scheduling viewings, and closing transactions to enhance sales and rental efficiency.
I am an official partner of leading automation services
As an official partner of leading automation services, I guarantee my clients access to advanced tools and technologies that provide effective solutions to business challenges. My partnership status ensures the reliability and quality of the services offered, as well as exclusive opportunities for process optimization and increased productivity for your business.
Consulting
Implementation
Support
Licensing
ИП Чекунов Николай Евгеньевич, ИНН 772160359028
109382, Москва, ул.Краснодонская д.24 кв.212
+7 (495) 241-18-26
hello@chekunov.com